As your business grows, so too do overheads. As your staff numbers grow, so too do the number of departments you need to have, and adding integral members of staff may mean that you also have to hire extra staff to deal with areas such as HR or IT.
However, knowing whether you truly do need such departments is not always easy and many people spring for such extra staff needlessly. Whilst IT is indeed extremely important, many companies have an IT department that is utilised only a fraction of the time and therefore, whilst those in charge may find jobs for them to do here and there, a great deal of money is often wasted.
Unless you need a department to focus specifically on improving your networks all the time, or run a business where even one person experiencing downtime for just a few seconds could cause a problem, you are almost certainly going to find that using an external company to offer computer support will be far more cost effective. After all, not only will IT staff be a drain on finances, but also on space, and by adding even one extra member of staff to deal with computer support in-house, you are also potentially increasing overheads in terms of rent, tax and HR too.
The best companies offering such computer services will work through the costs with you to ensure that such an approach truly is the right one for you.
Of course, there are benefits other than simply saving money when it comes to outsourcing such support. With a larger team and more resources, an external company are likely to be able to not only deal with support problems far more effectively, no matter what the nature of the problem, but you are also going to have a knowledgeable computer services company on hand to help you shape the future of technology for your business too.